Privacy Policy

We are committed to protecting your privacy.

We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

We collect information about you for 2 reasons: firstly, to process your order and secondly, to provide you with the best possible service.

We will not e-mail you in the future unless we have your given consent.

We will give you the chance to refuse any marketing email from us or from another trader in the future.

The type of information we will collect about you includes: your name, address, phone number & email address

We will never collect sensitive information about you without your explicit consent.

The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.

The personal information which we hold will be held securely in accordance with our internal security policy and the law.

If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a “cookie” which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.

If you have any questions/comments about privacy, you should contact us by the Contact Us page.

Security

Strathmore Woollen Company Ltd. provides the customer with a secure payment system by SagePay that meets all requirements issued by consumer protection and law. We regularly review the security of the system and follow the strict instructions of SagePay. If you have any queries about the security of the system please contact us separately by the Contact Us page.